Shipping policy

To ensure the safest and most efficient delivery of your luxury items, all orders are shipped exclusively via DHL Express or the United States Postal Service (USPS). Once your order is dispatched, a tracking number will be automatically sent to your email so you can monitor your shipment in real-time.

• Order Processing: Orders are typically processed and prepared for shipment within 1–3 business days (excluding weekends and public holidays).

• Estimated Delivery: Delivery timelines vary based on your location and the selected shipping method at checkout. Generally, standard shipping takes 3–7 business days, while expedited options via DHL Express take 2–5 business days.

Given the high-value nature of our curated inventory, all shipments require a direct signature upon delivery. We strongly recommend ensuring someone is available at the shipping address to sign for the package. Additionally, all packages are fully insured during transit to protect your purchase against loss or theft.

We offer worldwide shipping via DHL. Please note that international shipments may be subject to import duties, taxes, or customs fees once the package reaches your destination country. These additional charges are the sole responsibility of the recipient. Customs policies vary widely, so please contact your local customs office for more information.

Please double-check your shipping address prior to checkout. Senza Luxury is not responsible for deliveries to incorrectly entered addresses. In the rare event of a shipping dispute, missing package, or carrier delay, please contact our support team immediately, and we will work diligently with DHL/USPS to resolve the issue.